Effective date: September 28, 2026
Last updated: September 28, 2026

Turbo Rebuilds LLC operates TurboRebuilds.com and Pro Systems Turbo. In this Privacy Policy, “Turbo Rebuilds,” “Pro Systems Turbo,” “we,” “us,” and “our” refer to Turbo Rebuilds LLC and these business names. This policy explains how we collect, use, disclose, and protect information when you visit TurboRebuilds.com, visit ProSystemsTurbo.com, contact us, or request turbocharger inspection, rebuilding, repair, or related service.

Information we collect

Information you provide. We may collect your name, email address, telephone number, preferred contact method, customer or shop status, shipping details, and communications with us. A rebuild request may also include vehicle and engine information, an optional VIN, turbocharger manufacturer and part or tag numbers, turbo position and quantity, symptoms, diagnosis, modifications, prior work, requested service, desired timing, photographs, documents, video links, and other notes you choose to submit.

Information collected automatically. When you use our websites, our systems and service providers may collect technical information such as IP address, browser and device type, operating system, referring and visited pages, access times, approximate location derived from IP address, cookie identifiers, and interactions with site features.

Information from other sources. If a repair shop, vehicle owner, supplier, shipping provider, or other authorized person contacts us about the same project, we may combine that information with the project record.

How we use information

  • Respond to inquiries and communicate about a turbocharger or service request.
  • Identify a turbocharger, review the application and reported symptoms, and determine appropriate next steps.
  • Prepare estimates, perform authorized work, arrange shipping, provide customer service, and maintain service, warranty, accounting, and business records.
  • Operate, secure, troubleshoot, and improve our websites, forms, communications, and services.
  • Measure website performance and understand how visitors use the site, subject to applicable consent choices.
  • Prevent fraud, abuse, spam, security incidents, and unlawful activity.
  • Comply with legal obligations and protect our rights, customers, employees, and property.

Cookies, consent, and analytics

Our websites may use cookies and similar technologies needed for security, forms, site preferences, and core functionality. With your consent where required, we may also use measurement tools such as Google Analytics 4 through Google Tag Manager to understand website traffic and improve the user experience. Google and other providers may process technical and usage information under their own privacy terms.

You can use our cookie banner to accept, reject, or adjust non-essential cookies. You can also control cookies through your browser. Blocking some cookies may affect site functionality. For more information, see our Cookie Policy.

How we disclose information

We do not sell or rent personal information. We may disclose information only as reasonably necessary to:

  • Hosting, email, form, file-storage, security, analytics, website-support, and other vendors that help us operate our business.
  • Shipping carriers, suppliers, repair partners, or professional service providers involved in an authorized request.
  • Accountants, insurers, attorneys, and other advisers.
  • Government authorities or other parties when required by law, legal process, or a good-faith need to protect safety, rights, property, or prevent fraud.
  • A buyer, successor, or adviser involved in a merger, financing, reorganization, sale of assets, or similar business transaction.

Service providers are permitted to use information only for the services they provide to us or as allowed by law.

Uploaded files and sensitive information

Please submit only information needed to evaluate or service the turbocharger. Before uploading photographs or documents, remove unrelated personal information and location metadata when practical. Do not submit Social Security numbers, financial account credentials, or payment-card information through the rebuild request form.

Data retention

We retain inquiry and project information for as long as reasonably necessary to respond, provide service, maintain business and warranty records, resolve disputes, enforce agreements, and satisfy tax, accounting, insurance, or legal obligations. Retention periods vary by the type of information and the reason it was collected. When information is no longer reasonably needed, we may delete or de-identify it.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, transmission, or storage system can be guaranteed completely secure. Please do not send confidential information by ordinary email unless we specifically request it and provide an appropriate method.

Your choices and privacy rights

You may ask to access, correct, or delete personal information we maintain about you, or object to certain uses, by contacting us below. Depending on your location, applicable law may provide additional rights. We may need to verify your identity and may retain information where permitted or required for legal, security, warranty, accounting, or recordkeeping purposes.

You may opt out of promotional email by using the unsubscribe instructions in the message or contacting us. We may still send non-promotional communications about an inquiry, service, transaction, safety matter, or legal notice.

Children’s privacy

Our websites and services are intended for adults and businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it as appropriate.

Third-party websites and services

Our sites may link to or embed services operated by others, including social networks, video or file-sharing services, mapping services, analytics providers, and shipping providers. Their privacy practices are governed by their own policies, not this policy.

United States processing

We are based in Florida, United States. If you access our websites from another country, your information may be processed in the United States and other locations where our service providers operate, subject to applicable law.

Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The “Last updated” date above shows when the policy was most recently revised. Material changes will be posted on this page.

Contact us

For privacy questions or requests, contact:

Turbo Rebuilds LLC
TurboRebuilds.com and Pro Systems Turbo
950 SW General Patton Ter.
Port St. Lucie, FL 34953
Phone: 561-223-1631
Email: info@turborebuilds.com or info@prosystemsturbo.com